“When a device reaches End of Life (EOL), it means that the product model is considered obsolete and automatic software updates from Google are no longer guaranteed.”
Part of what’s great about Chrome OS are the automatic updates. Unlike the annoying and inconvenient Windows updates, Chrome updates are frequent and only require a reboot at the user’s leisure. According to the policy, Chromebooks will only receive updates for five years. I don’t have a problem with the five year policy. Not many devices last that long anyway. I had my first iPhone for three years before upgrading. I’ve had my latest phone for a little over two years and I’m already looking at upgrading. A five year old (windows) laptop is likely slow and laggy. According to Google’s policy, the EOL date for my Chromebook is November 2018. I’ve had my Chromebook for about two and a half years and it’s still doing well. Admittedly I’ve beat the thing up a bit and that is likely why it won’t work unless connected to power. I would still prefer being tethered to a power outlet rather than use the Windows laptop that takes forever to load. With all the new Chromebooks out and Android apps coming, it’s difficult not to want to upgrade well before the EOL date of my current device.